The POINTPULSE presents results on citizens perception toward police services in the Western Balkans.
The POINTPULSE network in September 2016 organize social media campaign “Citizens Pulse on Police Integrity and Trust” in order to present the results of the second round of the public opinion survey “The Citizens’ Opinion of the Police Force” which was conducted in Albania, Bosnia and Herzegovina, Montenegro, Kosovo, Macedonia and Serbia..
The POINTPULSE network will publish daily an infographic with information on the level of citizens’ trust police; the perception of policemen and policewomen as individuals; the perception of police corruption in the society and the police force; and opinions of citizens of the Western Balkans regarding the fight against corruption.
You can follow #PolicePulse on Twitter and like the POINTPULSE page on Facebook and therefore support our activities.
Trust in Institutions
The education system is the most trusted institution in the Western Balkans. Police are on the second place. Citizens at least trust the Parliament.Media are the most trusted institution in Albania. Police are on the third place. Citizens at least trust the Parliament.A slim majority (56%) citizens of Albania say that they trust the police, while 43% don’t trust in this institution.The education system is the most trusted institution in Bosnia and Herzegovina. Police are on the second place. Citizens at least trust the Parliament.A majority (60%) citizens of Bosnia and Herzegovina say that they trust the police, while 37% don’t trust in this institution.The education system is the most trusted institution at Kosovo. Police are on the second place. Citizens at least trust the Parliament.A majority (59%) citizens of Kosovo say that they trust the police, while 39% don’t trust in this institution.Police are the most trusted institution in Macedonia. Citizens at least trust the Parliament.A majority (59%) citizens of Macedonia say that they trust the police, while 41% don’t trust in this institution.The education system is the most trusted institution in Montenegro. Police are on the third place. Citizens at least trust the new established Anti-corruption Agency.A majority (62%) citizens of Montenegro say that they trust the police, while 36% don’t trust in this institution.The education system is the most trusted institution in Serbia. Police are on the third place. Citizens at least trust the commercial inspectorates.A slim majority (54%) citizens of Serbia say that they trust the police, while 44% don’t trust in this institution.
Perception of Police
First Associations on Policewomen and Policemen (first answer)
Professionalism is not the list of first three associations on policewomen and policemen in the Western Balkans.Policewomen in Albania are mostly kind and good, while policemen are like everybody else and corrupt.First association on policewomen in Bosnia and Herzegovina are mostly kind and good-looking, while policemen are protectors.First association on policewomen and policemen in Kosovo is positive opinion.Goodness is the first association on policewomen and policemen in Macedonia.Kindness is the first association on policewomen in Montenegro. Citizens are not sure about policemen.Beauty is the first association on policewomen in Serbia. Policemen are arrogant.
Employment in Police (multiple answers)
Most of the citizens in Albania believe that the work in the police starts with competition.Most of the citizens in Bosnia and Herzegovina believe that the work in the police starts thanks to friends and relatives.Most of the citizens in Kosovo believe that the work in the police starts with a competition.Most of the citizens in Macedonia believe that the work in the police starts through political connections.Most of the citizens in Montenegro believe that the work in the police starts through friends and relatives.Most of the citizens in Serbia believe that the work in the police starts through friends and relatives.
Perception of Corruption
The judiciary is perceived as the most corrupt institution in the Western Balkans. On average, almost six out ten (59%) citizens in the Balkans think that corruption is widespread in the police.The judiciary is perceived as the most corrupt institution in Albania. Police are on the sixths place. Slightly more than six out of ten citizens think that corruption within the police is widespread.The judiciary is perceived as the most corrupt institution in Bosnia and Herzegovina. Police are on the fifth place with 62% of citizens think that corruption within the police is widespread.The parliament is perceived as the most corrupt institution at Kosovo. A slim majority (55%) of citizens think that corruption in the police is not widespread, while 42% think the opposite.The judiciary is perceived as the most corrupt institution in Macedonia. Almost six out of ten citizens (58%) said corruption in the police is widespread.Customs are perceived as the most corrupt institution in Montenegro. Police are in third place. 55% of citizens think that corruption within the police is widespread.The healthcare is perceived as the most corrupt institution in Serbia. Police are in third place. Almost three-quarters of citizens (72%) think that corruption is widespread in the police.
The research in Albania, Bosnia and Herzegovina, Macedonia, Montenegro, Serbia and Kosovo was conducted by IPSOS Strategic Marketing on a representative sample of 6,000 adult citizens. A questionnaire created by the POINTPULSE network was used as a research instrument and interviews were conducted using the “face to face” technique, which involves direct contact with respondents.. You can download technical report of the survey on following link.
Civil society organizations
dedicated to oversight of police integrity.